Job Description:

Responsibilities:

Able to perform task on the following types of computer peripherals

(a) Image build management;

(b) Administration and configuration;

(c) End-user account management;

(d) End-user device hardening and lockdown;

(e) Trouble-shooting and problem resolution; and

(f) End-user briefings & awareness service.

Shall minimally support the following types of devices:

(a) Desktops;

(b) Notebooks;

(c) Mobile Devices (e.g. iPad, iPhone or equivalent);

(d) Video Conferencing Devices;

(e) IP Telephones;

(f) Printers, including multi-function devices (i.e. printers, scanners and fax devices); and

(g) Other peripherals (e.g. external hard drives, mouse, smart-card readers, monitors, docking stations).

Shall minimally support the following operating systems:

• Windows 7 and later versions of Windows;

• Apple iOS 9.x or later versions; and

• Android OS 5.x or later versions.

Requirements:

• Minimum Diploma with 1 – 4 years of DESKTOP Support, ICT End User Computing or Service Desk Agent experience;

• Possess technical skills in supporting existing and new computing devices such as desktops,
notebooks and mobile devices;

• Possess certificate in MSCA / MCTS / CompTIA Will be added advantage

  Please forward a copy of your resume in word doc format to: info@tg-hr.com  

  We regret to inform that only shortlisted candidates will be notified        

  ONLY SINGAPOREANS NEED APPLY